Austin, TX

What are managed print services (MPS) when it comes to your Austin business? We hear a lot of companies ask this question because the answers they are given by others have been confusing. There is no industry-accepted definition for managed print. Each company tends to have their own spin or take on what managed print is.

If you have an Austin company and want to get print costs under control, managed print can help, but let’s start with what we believe are some necessary parts of a managed print plan.

Our Expertise

First of all, we have been helping companies with managing print for over a decade. We have thousands of printers, copiers and MFPs under managed print agreements. This is how we know we can help your Austin or Round Rock company.

If you are curious about what should be part of your managed print engagements, here are things we would suggest.

• A quality assessment – This isn’t just getting a thumb drive and telling you how many prints are on each printer. It involves getting snapshots to look at usage, so you get a better understanding of real monthly use and the cost of the printer on a per-print basis.
• Conversation about security – Your team should have a discussion about how printers affect your IT security posture. Who is updating firmware today? What access level to the network does the printer have? What do you do at the end of owning a printer if the printer has a hard drive? These questions all need answers and a plan put into place.
• Costs – You need to know not just what toner costs. You need to know how many service calls you would have, what printers are critical, and yes – the toner costs, the drum costs, any technician time bills, etc. You need to know all the factors that go into what the laser printer costs you.

If you would like to chat about how we can help your Austin company with managed print, we would love to have that conversation. Please give us a call and we can get started!