Portland, OR

Here in the Pacific Northwest, we have a lot of connections with tech companies and want to make sure our systems are in great condition. If you have a company here, you know one of the problems, even within the technology space, is that it has been hard to manage office printers.

Why is it hard to manage a print fleet? For most, compared to what they do every day, there really should not be that much to it. That’s just it. You are normally running your business and not managing printers. Because of this, it is much more complicated to effectively manage print than most companies wish it was.

What do you need to be thinking about if you want to manage print here in Portland?

The first thing to consider is expertise. Do you have in-house expertise in printers? Believe it or not, many of our clients actually do have pretty good IT printer expertise internally. If someone starts out at a helpdesk, 40% of IT tickets are print-related. This would give them pretty deep knowledge of printers, as they had to help fix a couple per day for years.

Even if you have the expertise to manage your printers here in Portland, what if you don’t have the time? You may know what toners to buy, what techs to use, what software to avoid, how to install firmware, but still find you don’t have the time to deal with the printers while you are solving other issues within IT.

We work hard to partner with our clients to take the work of analysis off their plates. We provide reports and dashboards for your company to make effective business decisions. This is something we take pride in. We want you to be able to run your business and not have to worry about managing your print here in Portland.

If you would like to chat about managed print services (MPS), we would love to help. Give us a call today!