Raleigh, NC

How many printers does your Raleigh-area company have? We specialize in working with companies that have more than 10 laser printers and who want to make sure these printers are being tracked, taken care of and doing the work they need to be doing to support the efficiency of the organization they were bought for.

Managed Print for Raleigh – Durham Area Businesses

When we do managed print, there are certain things we look for to help your business.

• Size of Print Fleet – Generally, the bigger the fleet of printers, the more meaningful the impact we can make supporting that fleet.
• Age of Fleet – An older fleet needs more maintenance and will need to be replaced sooner than a new fleet. Your team needs to know when to expect this, so it can be budgeted for.
• Quality of Fleet – How often is your average printer or MFP needing repairs? If it is once every three years, then your fleet is doing amazing with service. If it is once every three weeks, that isn’t so good. Knowing the frequency of issues helps us to know how good or bad the fleet is holding up to your team’s usage of the devices.

Once we understand these factors, we have more work to do with you. We may ask why so many printers are needed, or why you only have one printer but have 100 employees. We also may ask why there is one printer for every employee. The sweet spot is normally between three and 10 people per printing device.

Next, we would like to see the nature of the issues. Are most of the service calls driver-related or jamming-related? Part of our job supporting printers means we need to understand what problems the print fleet has and what is the fault of the devices and what is being caused by other factors (network, users, drivers, etc.).

If you would like to chat more about starting a print management plan in Raleigh, we would love to go over what you have today with your print fleet.