How We Accomplish Nationwide HP Printer Support

September 2, 2024
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What Are Managed Print Services (1)

Key Questions:

  • What are the benefits of choosing HP printers for a nationwide fleet?
  • How does ManagedPrint provide nationwide HP printer support?
  • What does a ManagedPrint support plan include?

The most common brand of printer or copier for IT-purchased equipment is HP. HP tends to be a favorite of IT departments when it comes to supporting the users they serve. The last thing an IT person wants is more printer issues or problems. Because HP is the standard for many IT teams, it is a naturally safe choice when choosing printers and copiers.

We have been doing printer repair for HP and other brands for many years and have fleets of these printing devices under supplies and service contracts. In fact, we can cover other brands too, such as Konica Minolta, Lexmark, Canon, etc. However, this specific article focuses on how we support HP printers.

If you have HP printers onsite and want to ensure you have the best service, we are here to help. In this article, we will cover how we ensure you have toner, repair, customer service, and technician help across the United States.

Flexible Service Plans Tailored to Your Needs One unique feature of our service plans is that you are not required to be on a cost-per-print contract. We will work with you to create a logical plan that works for your users. This could be as simple as selling you toners and then providing technicians if your printer or copier is having issues.

Maintenance Plans, Not Insurance If you run any printer long enough with enough print volume, there will be a need for a technician at some point. Our plans cover the copiers and printers we expect to break at some point. What this means is that the service agreements we put together reduce the cost risk. The question when it comes to printer repair is how we are going to solve the problems we expect to arise.

HP Service Across the United States HP has the most robust printer technician network in the United States. This means that when your HP printer or copier breaks, we will have the best chance of finding techs who can help ensure the printer is running again compared to other brands. This is why we suggest standardizing HP if you are deciding between brands and have many locations across the country. If you choose a brand that does not have a support network, locations without technicians are at risk of not receiving the help they require.

With most major brands, there are systems in place to ensure technician availability. For example, Xerox already has a complete network to ensure any client they have can be covered anywhere. With HP, it is easier to find techs and fix most issues, so we never have any issues finding a technician.

What Do Our Support Plans Include? Our printer and MFP support plans include the following:

  • Toner
  • Technician support
  • Data security
  • Other supplies
  • Ticketing system access
  • Lifecycle support plan
  • Discounts on toners and labor

We do not force you to jump through hoops or require super long-term contracts. Our system is simple: if your printer breaks, we fix it. If it needs supplies or toner, we send it at a reduced rate or even before you need it.

Conclusion: Simplified, Nationwide HP Printer Support If you would like to see how we can help support your HP printers nationwide, we would love to chat and go over how we can help keep your business running smoothly!

Ready for Reliable Nationwide HP Printer Support? We sell and service HP printers and MFPs with quality technicians and dispatch the best teams to ensure your printers and MFPs are always working and available. Call us to learn more!

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